Tips, insights, and best practices to help you build a security-first culture.
Most “MSP-ready” security awareness tools are single-tenant platforms with MSP features bolted on. This guide explains what true multi-tenant architecture looks like for security awareness training, how to spot bolt-on MSP tiers in demos, and why the difference determines whether your SAT service line scales profitably.
Nick Wolf, VP of Sales at Hook Security, returned to KnowTechTalk to talk about AI-written phishing, whether today's security awareness training actually prepares people for it, and why the premise that people are the problem gets the whole thing backwards.
Co-managed security awareness training is a hybrid model where MSPs own program design and strategy while the vendor automates delivery, execution, and reporting. This guide explains how responsibilities split, when co-managed makes sense, and how it compares to self-service and fully managed models.
For MSPs, the real decision in security awareness training isn’t which vendor to choose—it’s whether to run a self-service platform in-house or partner with a done-for-you provider. This guide breaks down how each model impacts margin, scalability, and client retention so you can pick the approach that fits how your team actually operates.
Human risk management is the right diagnosis and, in most products, the wrong prescription. What the largest independent phishing study found about the simulate-and-score loop — and what it found does work.
A practical 25-term glossary for MSPs covering security awareness training models, phishing simulations, training delivery, platform architecture, and MSP business terms—built from Hook Security’s work with 500+ MSP partners.
Most MSPs stay with the wrong security awareness training vendor longer than they should because migration feels painful. Here are five clear signs your SAT platform is holding back your operations, client relationships, and growth—and how to evaluate a better-fit replacement in under an hour.
Hook Security earned five G2 Fall 2026 badges, all computed from verified user reviews: High Performer, High Performer (Mid-Market), Best Support (Mid-Market), Easiest To Do Business With (Mid-Market), and Best Meets Requirements (Mid-Market).
In 2026, phishing simulations are a commodity. MSPs that keep selling them as the product get stuck in feature wars, checkbox programs, and risky renewals. The MSPs winning on margin and retention now sell behavior change as the product — with phishing simulations, training, and reporting positioned as mechanisms that deliver measurable human-risk improvement.
MSPs: Run security awareness without the busywork. Learn the Plan-Launch-Nudge-Prove-Improve framework for autopilot awareness training.
Learn what a managed security awareness program really is from an MSP perspective, how it differs from self-service and co-managed SAT, what genuine managed delivery includes, and how Hook Security’s Security Awareness on Autopilot model helps MSPs scale with predictable margins and better client retention.